When you're a bride, you have a lot on your mind. I'm finding that out as we speak. There are so many details before the wedding you need to keep track of, aha! But that doesn't mean you can be absent-minded when you communicate with your wedding vendors.
If anything, you need to keep them in the loop so that everything can go smoothly on the big day, no? But this one photographer had a totally different experience, and she shared it with her audience on TikTok. Let's have a look.
She shared a story that started three years ago. A bride contacted her to book a four-hour slot for Shayla to photograph her wedding ceremony and reception. And the bride even signed and paid a non-refundable deposit.
But the bride informed Shayla that she didn't have a venue booked yet so they were to stay in touch until everything was confirmed. And that's when things went awry. Let's find out more. Shall we?
This is pretty standard, as I had to fill it out, too. The questionnaire basically confirms all the details, including the venue and the time the photographer is scheduled to show up and leave.
The bride never responded. So Shayla contacted her again and even sent the bride a $5 Starbucks card but still no reply. This went on until the night of the wedding, and that's when Shayla decided to cancel the contract. She sent the bride one final email advising her of the fact.
And she called out the wedding photographer as being unprofessional. She even wrote a bad review for the photographer on Facebook. What did Shayla do? She actually refunded the bride her deposit. Oh, wow! What a class act.
Can you believe that? Well, it seems that most people online agree with what the photographer did. After all, the bride had plenty of time to get in touch and solidify all the details of the wedding day, no?
Instead of treating the photographer like that she should have informed Shayla of the schedule for the day. So it wasn't the photographer's fault. You can't just keep a professional waiting like that. The photographer could have booked somebody else for that date.
The contract stated that it was non-refundable, so Shayla was definitely in her right to keep it. The deposit books the date so nobody else can take it. This is sort of a guarantee for the photographer in case the contract gets canceled.
Normally, I would be pretty annoyed about a photographer canceling the night before the wedding. But this was totally different. It's the bride who failed to keep communicating. So she shouldn't expect the photographer to just keep waiting. Where are they supposed to show up on the day of the wedding? Am I right, or am I right?
